Delli

Strategy | Creative

DELLI, an online marketplace for independent food and drink, was created by the team behind Depop during the pandemic. We helped DELLI evolve their brand strategy to match their ambitious growth plans.

An animation. The words 'good food' combine with 'your secret ingredient' to make the sentence 'your secret ingredient to good food'.
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Building out the fanbase

DELLI started as an app offering Londoners access to local, independent food sellers during lockdown. After building a loyal city-based audience, the brand wanted to expand to reach food lovers looking for quality, long-lasting artisan products, regardless of their location.

An image of three audience profiles Each profile shows a different Delli audience demographic.
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An independent world

This meant rethinking who DELLI were and how they were positioned. Through workshops, research, and interviews with DELLI sellers and customers, we immersed ourselves in the world of independent food and drink.

A billboard with 'Real food. Real people. Real different.' written above the Delli logo.
The homescreen of the Delli app saying 'welcome to Delli'.
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The secret ingredient

It was clear DELLI is more than a middleman moving goods from sellers to buyers – instead, it's a curator. This shift in emphasis moved DELLI from their positioning around "good food" to the idea of being "your secret ingredient".

A billboard ad for Delli with a woman eating on her sofa and the text 'turn up your table'.
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Fresh messaging

By creating an updated offer, USP, and messaging, we've taken DELLI from being a handy service provider to trusted curator. Today, DELLI is the little secret foodies are telling their friends about.

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